Valid from 10.11.2025.
This Privacy Policy (hereinafter referred to as Policy) describes how Rattafest MTÜ (reg: 80649938, located in Harju County, Tallinn, Central District, Rüütli Street 13-8, 10130, hereinafter We or Rattafest) collects, uses and protects personal data that visitors (hereinafter referred to as You) present a web page www.rattafest.ee (hereinafter referred to as the Webpage).
Your privacy is important to us and we comply with the requirements of the General Data Protection Regulation (GDPR) and other relevant data protection laws.
1. Responsible Processor
The controller of personal data is Rattafest MTÜ. For all questions related to data protection, please contact us at the following e-mail address: info@rattafest.ee.
2. Collection and Purpose of Personal Data
We collect personal data only in a targeted manner and to the minimum extent necessary. Data collection takes place in the following ways and for the following purposes:
2.1. Subscribe to the newsletter
Collected data: Email address.
The purpose: Send you Rattafest news, special offers and important information about the event.
Legal basis: Your consent (GDPR Art. 6(1)(a)), which you provide by entering your email address and confirming your subscription.
2.2. Sending a Request via the Contact Form
Collected data: Your name, email address and your message.
The purpose: Reply to your enquiry, questions or feedback.
Legal basis: Our legitimate interest (GDPR Art. 6(1)(f)) is to provide you with a good customer service experience and respond to your inquiries.
2.3. Buying a Caravan or Glamping Site ticket (Montonio)
Collected data: Your name, email address and billing information.
The purpose: To process your order, deliver your ticket(s), fulfill accounting obligations and provide important information related to the Event (e.g. parking arrangements, schedule).
Legal basis: Performance of a contract with you (GDPR Art. 6(1)(b)) and compliance with a legal obligation (e.g. accounting, GDPR Art. 6(1)(c)).
3. Sharing of Personal Data and Authorized Processors
We do not share your personal data with third parties, except in cases prescribed by law or to partners necessary for the provision of the service.
Payment Service Provider: When paying for an order, your payment details will be forwarded to an authorized processor. Montonio Financial UAB, which is a secure payment solution provider. We do not store your bank or credit card details.
Newsletter Service Provider: If you subscribe to the newsletter, we may use an email marketing platform (Smaily) to manage your email address and send emails.
Other partners: We may transfer data to partners (e.g. accounting, IT support) who need the data to provide their service, ensuring that they comply with strict data protection requirements.
4. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes or as required by law:
Newsletter data We will keep it until you express your wish to leave the list (you will find a corresponding link in each letter).
Kontaktivormi andmeid säilitame kuni päringule vastamiseni ja mõistliku aja jooksul pärast seda, et lahendada võimalikud järelküsimused, kuid mitte kauem kui 1 aasta.
Purchase-related data We retain it for at least 7 years in accordance with the Accounting Act.
5. Cookies
The Website uses cookies to ensure the functionality of the website (e.g. shopping cart) and to analyze anonymous visitor statistics (META Pixel and Google Analytics) to improve the user experience. You have the right to disable the use of cookies in your browser settings, but in this case, not all functions of the Website (including shopping) may work correctly.
6. Your legal rights
You have the right at any time:
Request access to your personal data.
Request correction or addition of data.
Request the deletion of your data (“right to be forgotten”) if there is no legal basis for its retention.
Withdraw your consent (e.g., unsubscribe from the newsletter).
Submit a complaint to the supervisory authority (Data Protection Inspectorate, info@aki.ee).
To exercise your rights, please contact us at the following email address: info@rattafest.ee.
7. Privacy Policy Changes
We reserve the right to update this Policy from time to time. The current version is always published here on the Website.